Privacy Policy

Last Updated:

1. Introduction

Squidraleuchik ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://squidraleuchik.world or make a purchase from us.

This policy complies with the General Data Protection Regulation (GDPR), the New Zealand Privacy Act 2020, and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

Squidraleuchik
120 Cashel Street
Christchurch Central, 8011
New Zealand

Email: contact@squidraleuchik.world

3. Information We Collect

3.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

  • Place an order through our website
  • Create an account
  • Subscribe to our newsletter
  • Contact our customer support
  • Participate in surveys or promotions

This information may include:

  • Full name
  • Email address
  • Phone number (optional)
  • Shipping and billing address
  • Payment information (processed securely by our payment providers)
  • Order history and preferences
  • Communications with our customer service team

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on each page
  • Referring website
  • Date and time of access

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill your order and provide our services
  • Consent: When you have given explicit consent for specific processing activities, such as marketing communications
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and website security
  • Legal Obligation: Processing required to comply with applicable laws and regulations

5. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmations and shipping updates
  • Providing customer support and responding to inquiries
  • Improving our website, products, and services
  • Sending marketing communications (with your consent)
  • Detecting and preventing fraud
  • Complying with legal obligations
  • Analyzing website usage and performance

6. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping carriers, and email service providers
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of New Zealand or your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions where applicable
  • Other legally approved transfer mechanisms

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

  • Order Information: Retained for 7 years for tax and accounting purposes
  • Account Information: Retained until you request account deletion
  • Marketing Preferences: Retained until you withdraw consent
  • Website Analytics: Retained for up to 26 months

9. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data (subject to legal exceptions)
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise any of these rights, please contact us at contact@squidraleuchik.world. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Secure payment processing through PCI-DSS compliant providers

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

11. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out at any time by:

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Squidraleuchik
120 Cashel Street
Christchurch Central, 8011
New Zealand

Email: contact@squidraleuchik.world

For residents of the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.